Shipping policy

Lydia Shipping Policy

Delivery coverage
Lydia delivers products across India.

Shipping charges
Shipping is included in the product price unless a different charge is clearly shown at checkout or agreed with you before your order is confirmed.

Dispatch and delivery

Orders are normally dispatched within 2 working days after order confirmation. Delivery time after dispatch depends on the destination and delivery partner, and tracking details will be shared when available.

Installation
Installation is not included with any order unless Lydia confirms otherwise in writing before purchase. Customers are responsible for arranging suitable installation by a qualified professional where required.

Delivery issue or damaged parcel
Please inspect your order on delivery. If an item arrives damaged, defective, incorrect, or incomplete, notify Lydia within 24 hours of delivery through email at imigoworldproducts@gmail.com or WhatsApp at +91 93544 57991 or +91 93159 54807. Include your order number and clear photographs or video of the item, packaging, and shipping label.

Address accuracy
Customers are responsible for providing a complete and accurate delivery address and reachable contact number. Please contact Lydia promptly if an address correction is needed before dispatch.

Contact
For shipping queries, contact imigoworldproducts@gmail.com or WhatsApp +91 93544 57991 / +91 93159 54807.